Short answer
Yes. Most hosting plans let you run your website and a professional email address, such as info@yourbusiness.com, using the same domain and provider. This keeps things simple, since you manage both from one client portal.
One domain, two services
A domain name can support both a website and email addresses at the same time. For example, yourbusiness.com can host your site while also powering addresses like sales@yourbusiness.com or hello@yourbusiness.com. These two services run side by side using the same domain, but they are technically separate.
Hosting your website and email with the same provider simply means both are managed in one place, which tends to be easier for day-to-day administration.
Why businesses do this
Using an email address that matches your domain, rather than a generic address from a free email service, looks more professional to customers in Nairobi, Mombasa, or wherever your business operates. It also means everything related to your online presence is billed and managed together.
- One login through the client portal for both website and email settings
- Professional email addresses that match your domain
- Simpler support, since one provider can help with either service
- One place to manage renewals for hosting and domain
How the setup works
When your domain points to your hosting account, DNS records determine where website visitors go and where email is delivered. These records can be adjusted so email is handled by your hosting provider, a separate email hosting service, or another provider entirely, depending on what suits you.
- Register or connect your domain
- Set up hosting for your website
- Create mailboxes using your domain, such as info@yourbusiness.com
- Configure email clients or webmail access for your team
Keeping things separate if needed
Some businesses prefer to use a specialised email provider for their inbox while hosting their website elsewhere. This is entirely possible too, since DNS records can point web traffic and email to different places. There is no requirement to keep both with the same company, though many people find it more convenient.
Getting set up
If you want your website and a matching business email address running together, contact our support team through /contact and they can talk you through the setup for your domain and hosting plan.
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